Service Coordinator
Islamabadonsitemid
Posted 3w ago · via Workable
About this role
Prime System Solutions is hiring a Service Coordinator for a US-based managed IT services provider (MSP). You will join a small core team that keeps the client's service operations moving. Unlike project coordination, this role works ticket by ticket: a high volume of small, quick-turnaround jobs. You will match each request with the right field engineer, schedule the work, and keep the customer informed until it's done. The role is revenue driven: every ticket you move forward is billable work delivered. Key Responsibilities: Manage a high-volume queue of service tickets, and prioritize and turn them around quickly. Assign and schedule field engineers and local resources to each ticket, and confirm availability and logistics.…
Read the full description on Prime System Solutions's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Islamabad. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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