PRISM+Customer Service

Delivery Experience Lead

Kuala Lumpuronsitesenior

Posted 6mo ago · via Workable

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About this role

We are looking for a full-time Delivery Experience Lead based in Malaysia, who will be the heart and soul of PRISM+ for our customers. As a high-growth electronics company, we seek a candidate with experience in building and nurturing an exceptional Customer Service and Order Scheduler team that consistently provides WOW experience for our customers, solidifying PRISM+ as the best customer-oriented company. This passionate and experienced individual will help drive customer satisfaction by exceeding expectations and fostering a positive culture and mindset within the team. The Delivery Experience Lead will report directly to the Head of Customer Experience. Responsibilities Coordinate delivery schedules according to customer preferences, available slots, and logistical constraints.…

Read the full description on PRISM+'s site →

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Skills match

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Domain experience

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Recency

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Location fit

This role is based in Kuala Lumpur. We weight your proximity and willingness to relocate.

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