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Procore Technologies

Customer Support Representative

US - Texas - Austinonsitemid

Posted today · via Workday

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About this role

We’re looking for a Customer Support Representative (CSR) to join our global customer support team. In this role, you'll leverage your technical problem-solving and people skills to provide first-contact resolutions, enabling clients to confidently use and advocate for Procore's platform. As a CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer experience. When you join our Support organization, we will support your professional development, opening up numerous opportunities for long-term career growth both within and outside our organization.…

Read the full description on Procore Technologies's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in US - Texas - Austin. We weight your proximity and willingness to relocate.

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Skills in this role

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