Technical Customer Support Manager

EG - Egypt - Cairoonsitemanager$21K$31K

Posted today · via Workday

About this role

We’re looking for a Technical Customer Support Manager to join Procore’s Solution on Demand organization. In this role, you will promote a high-performance and customer-focused culture while helping to build a team of top-tier Technical Customer Support Representatives. You will collaborate with other members of our global Support Management team to ensure client success and enhance employee satisfaction. Following the exciting launch of our Cairo team in April of this year, this marks our very first local leadership hire. You’ll have a unique opportunity to shape the culture of this expanding site from day one while collaborating directly with our established global hubs. This is a hybrid position with a requirement to be on-site 3 days a week at our Cairo office.…

Read the full description on Procore Technologies's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in EG - Egypt - Cairo. We weight your proximity and willingness to relocate.

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Skills in this role

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salesforce

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