Senior Manager, Technical Customer Support

CR - Costa Rica - Herediaonsitemanager

Posted today · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

We’re looking for a Senior Manager, Technical Customer Support to join Procore’s Technical Customer Support department. In this role, you’ll spend approximately 85% of your time leading the technical support team and driving strategic initiatives, while dedicating the remaining 15% to acting as the local site lead. Your primary goal is to directly manage, coach, and support our frontline leaders while actively launching projects to scale the department, optimize performance, and elevate our overall capabilities.…

Read the full description on Procore's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: swift, tableau, power bi, teams, salesforce

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in CR - Costa Rica - Heredia. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

swifttableaupower biteamssalesforce

More at Procore

See all open jobs at Procore →