Head of Community / Customer Success Manager
Sydneyonsitedirector
Posted 4 days ago · via Teamtailor
About this role
Head of Community / Customer Success Manager Full-Time | Remote Sick of community roles that revolve around posting content, replying to comments, and chasing engagement metrics? Do you want to build something that genuinely changes people's lives? At Profitable Tradie, our community isn't a marketing channel. It's where trade business owners come when things get tough. It's where they ask for help, have their thinking challenged, receive honest feedback, and celebrate the wins that come from doing the work. We're looking for someone to lead that community. Someone who can coach, challenge, facilitate meaningful conversations, and create an environment where members don't just consume content—they help each other succeed.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sydney. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included