Customer Success Specialist

Ammanonsitemid

Posted 10mo ago · via Workable

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About this role

We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities. Responsibilities Build and maintain strong relationships with assigned clients. Develop and execute customer success plans to drive product adoption and satisfaction. Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience.…

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Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is based in Amman. We weight your proximity and willingness to relocate.

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