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ProjectaservicesgmbhcokgCustomer Service

Customer Success Manager (m/f/d)

Berlinonsitemanager

via Greenhouse

About this role

About the Job As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates, and SMBs to connect them with top-tier talent ready to make an impact. We’re looking for a motivated Customer Success Manager (m/f/d) to join and drive the customer success processes at one of our Ecosystem Companies. As a Customer Success Manager, you’ll be responsible for building long-term customer relationships, driving customer retention and expansion, and ensuring customers achieve maximum value from our product. Join the A11 Ecosystem – A next-generation supply chain platform, the company is redefining how one of the world’s largest industries sources, distributes, and finances materials.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Berlin. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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