End-User Support Technician

SSVA VA - Glen Allenonsite

Posted 2w ago · via Workday

About this role

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. A t SSVA, a New Charter Company, we are seeking an End User Support Technician in Richmond, VA (in other companies this person could hold the title of End User Support Technician, IT Support Technician, Desktop Support Technician) to provide responsive end-user IT support and maintain reliable workplace technology. This is position will be onsite in Richmond, VA In this role, you will monitor , troubleshoot, and optimize client network environments while leveraging Remote Monitoring and Management (RMM) platforms to proactively identify and resolve infrastructure issues before they impact end users.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: python, powershell, rds, teams, workday

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in SSVA VA - Glen Allen. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonpowershellrdsteamsworkday

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