Help Desk Intern
Element MN - Bloomingtononsitejunior$33K – $42K
Posted 4w ago · via Workday
About this role
We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. What will I do? In this internship, you will learn and be responsible for a variety of IT related tasks, to include: Provide first line response for users requiring assistance with information technology issues and problems; Respond to requests for technical assistance by phone, email and/or using a Help Desk management system; Track issues to resolution, updating the internal knowledge base and/or communicating the findings with relevant business units; Escalate more involved problems to the appropriate Tier 2 and Tier 3 Support Teams; and Act as a liaison between customers and technical escalation teams.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: r, teams, workday
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Element MN - Bloomington. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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