Claims Contact Center Associate (Remote 3pm-11pm) | PGIM Ireland

Letterkennyonsitejunior

Posted 5 days ago · via Workday

About this role

Claims Contact Center Associate, Individual Life Insurance (ILI) & Annuities This role will work between 3pm - 11pm Irish hours (Remote) . The Claims Contact Center Associate serves as a primary point of contact for customers navigating the claims process across ILI and Annuities. This role provides knowledgeable, compassionate, and accurate support to policyholders, insureds, beneficiaries, financial professionals, field partners, and internal business partners. Under general supervision, the associate receives, evaluates, and responds to claims-related inquiries that may range from routine questions to complex situations requiring research, judgment, and coordination with other teams.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Letterkenny. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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