Customer Supp Tech, Associate
Grand Rapidsonsitejunior
Posted 106mo ago · via Smartrecruiters
About this role
About Healthcare company Duration: 8 month contract (possible to extend) • Must be flexible to work any hour of the day and weekends. • Responsible for answering phones, processing emails, and processing self service tickets within industry and team guidelines using the knowledge base to resolve issues and questions. • Also will be asked to staff go-live and upgrade phone lines. • These individuals will need to be flexible in their shifts, and will be required to be onsite. Qualifications • Professional demeanor, friendly, ability to follow rules and standard operating procedures, typing skills, documentation skills, as well as the ability to follow specific instructions. • Attendance and timeliness are important as well.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Grand Rapids. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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