PubmaticClient Operations

Customer Success Operations Manager/ Associate Customer Success Operations Manager

Gurugramonsitemanager$19K – $25K

via Greenhouse

See if I'm a fit →Tailor my resume for this role →Apply on Greenhouse ↗

About this role

About the Role As a CSOM, you will manage a portfolio of mid-market publisher accounts, combining technical depth, data-driven decision-making, and strong relationship management. You will play a central role in optimizing publisher monetization while adapting to regional market dynamics, compliance requirements, and client expectations. What You'll Do • Manage end-to-end publisher account setup, optimisation, and troubleshooting. • Execute technical integrations on time with a high standard of service. • Provide proactive yield improvement recommendations based on performance data. • Deliver customer support within SLAs aligned to regional business hours. • Partner with regional Sales and Business Development teams to drive account growth.…

Read the full description on Pubmatic's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql, jira, teams, gdpr, salesforce

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Gurugram. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqljirateamsgdprsalesforce

More at Pubmatic

See all open jobs at Pubmatic →