Customer Support Associate- November 2026 (Charleston, SC)
Charlestononsitejunior
Posted 1mo ago · via Workday
About this role
Location: Charleston Start Date: 11/30/2026 Time Type: Full-Time; Hybrid In-Office 3 days/Remote 2 days What Y ou’ll D o Quickly respond to member inquiries via phone, email text and live chat, making it easy for them to work with us Provide support for billing inquiries, policy changes, renewal inquiries, and our online portal with ease and accuracy What You'll Need You know your way around a computer. You can easily switch between multiple applications to complete a task. Remembering details, prioritizing competing tasks and thinking critically to solve problems are things that come easily to you (likely because you may have previously worked in a restaurant, school or retail store).…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Charleston. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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