Manager, Knowledge and Training
Boca Ratonhybridmanager$95K – $108K
Posted 1w ago · via Workday
About this role
Purpose Brands, including Orangetheory, Anytime Fitness, The Bar Method, and Waxing the City, is seeking a Manager, Knowledge and Training to develop and deliver Technical Operations training and create clear, accurate knowledge resources for support teams and end users. Reporting to the Director of IT Service Management (ITSM), this hands-on role owns training and knowledge development, delivery, and effectiveness. The Manager partners with offshore Training and Development leaders, uses approved generative AI tools to accelerate content development, validates technical accuracy with subject-matter experts, and measures impact through agent proficiency and support quality.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Boca Raton. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams