Support and Technical Operations Engineer - Remote Honduras
remotemid
via Ashby
About this role
Location: Remote | Honduras
Employment Type: Full-Time
ABOUT THE ROLE
We are looking for a Support and Technical Operations Engineer who will play a key role in supporting both our customers and the internal team. You will help troubleshoot technical issues, support product workflows, assist with customer setup, document solutions, improve support processes, and help us scale our technical support operations.
This is not a traditional call-center support role. We are looking for someone who can think critically, investigate issues, communicate clearly, and help connect the dots between customers, support, coaching, product, and development.…
Read the full description on Puzzle-consulting-services's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: jira, teams, hubspot
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
jirateamshubspot