Sales Operations Senior Manager [Retail]
NY-New Yorkonsitemanager$124K – $280K
Posted today · via Workday
About this role
Industry/Sector Not Applicable Specialism Customer Management Level Senior Manager Job Description & Summary The Opportunity As a Sales Operations Senior Manager [Retail], you will specialize in providing consulting services focused on enhancing the overall customer experience within our Commercial & Service Excellence practice. You will analyze customer touchpoints, design customer journey maps, and offer guidance to help clients create seamless and personalized experiences that drive customer satisfaction and loyalty. As a Senior Manager, you will leverage your skills and professional network to deliver quality results. You will motivate and coach teams to solve complex problems, applying sound judgment to recognize when to take action and when to escalate.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in NY-New York. We weight your proximity and willingness to relocate.
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Skills in this role
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teams
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