AES Service Delivery Lead - Senior Manager

Manchesteronsitemanager

Posted today · via Workday

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About this role

Line of Service Advisory Industry/Sector Technology Specialism Technology Strategy Management Level Senior Manager Job Description & Summary About the Role: Join PwC as an AES Service Delivery Lead, taking senior operational ownership for the delivery and continued growth of our managed services portfolio. You’ll lead Service Delivery and Customer Success teams, ensuring high standards across service performance, client satisfaction, risk, compliance and commercial outcomes. Working across UK and global delivery teams, you’ll shape scalable operational frameworks aligned to ITIL and ISO 20000-1, strengthen service governance and oversee the transition of new services into BAU.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: teams, salesforce, split

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

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Location fit

This role is based in Manchester. We weight your proximity and willingness to relocate.

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Skills in this role

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