CSX - Manager, Contact Center Transformation Strategy&

NY-New Yorkonsitemanager$99K – $232K

Posted today · via Workday

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About this role

Industry/Sector Not Applicable Specialism Corporate and Business Strategy Management Level Manager Job Description & Summary The Opportunity As a Manager, Contact Center Transformation Strategy you will help shape and advance transformation work across contact center operations, using strategy consulting skills to support client priorities, assess operating models, and develop practical recommendations that improve service delivery and business performance. As a Manager you will lead teams and projects, coach junior staff, manage client accounts, and bring together strategic planning, business knowledge, and sound judgment to navigate complex work across multiple priorities within our Strategy Consulting practice.…

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