Billing & Customer Maintenance
Grand Rapidsonsite
Posted today · via Workday
About this role
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Billing Customer Support Specialist will handle customer inquiries and issues related to charges, update and process payments, monitor billing emails, and provide backup support to job/data entry specialists. Essential Duties & Responsibilities: Set up and maintain customer accounts with accuracy and attention to detail. Create and manage service tickets to support customer request and operational needs. Set up, maintain, and update customer contracts. Perform a high volume of accurate data entry across multiple systems while maintaining data integrity.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Grand Rapids. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included