Customer Success Manager (Early Career)
manager
via Ashby
About this role
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES.
We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by YCombinator, General Catalyst, and a16z. Pylon is a tool that thousands of users spend most of their day in.
Currently more than 1300 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io http://Incident.io use us everyday to run their support and customer success workflows. Also, we recently made this year's Enterprise Tech 30 List https://www.enterprisetech30.com/.
Our product has a very large problem space so there’s a ton of stuff to build and take ownership of - we’d be excited to get your help!…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: modal, linear
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
modallinear