Customer Solution Manager (m/f/d)

In this role, you take responsibility for managing our customers throughout the use and operational phase of our solutions—from the transition of a solution into operational use through to stable operations and continuous improvement. You ensure that our solutions deliver the intended customer value over the long term, that customer requirements are brought into the organisation in a structured manner, and that operational topics are managed transparently. In doing so, you act as the central interface between customers, Sales, Program Management, Solution Architecture, Product Management, Engineering, and Technical Support. Through your contribution, you strengthen the quality of our solutions, customer satisfaction, and the sustainable development of our customer relationships.…