Western Europe Broadpin - Junior First Line Support

Czechiaremotejunior

Posted 3mo ago · via Workable

About this role

Broadpin is seeking a Junior First Line Support professional to join our Western Europe team. This role is ideal for someone starting their career in IT support and looking to develop their skills in a dynamic international environment. As a Junior First Line Support technician, you will be the first point of contact for our customers in resolving IT-related issues, providing timely and effective assistance. You will work closely with senior team members to escalate and resolve more complex problems. This position offers excellent opportunities for learning and professional growth within Broadpin’s Managed Services organization. Requirements Basic knowledge of IT systems and a strong interest in IT support. Fluency and good communication skills in English is essential.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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