Customer Support Associate
remotejunior
via Ashby
About this role
Location: Brazil
Please submit your resume in English.
Based in Washington, D.C., Quorum is the leading provider of workflow software and information services for government affairs professionals globally. We serve over 2,000 customers—including over 50% of the Fortune 100—across 30+ countries.
At Quorum, our "product" isn't just our software; it’s our people. We are looking for a 100% remote Customer Support Associate who is passionate about helping users succeed. This isn't just a "help desk" role—it’s an opportunity to be a staunch advocate for our clients and a key player in a dynamic, AI-forward support team.
The Impact You’ll Have
As a member of the Support Team, you ensure that every user has an amazing experience with Quorum.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: rest, jira, salesforce, outreach, ashby
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
restjirasalesforceoutreachashby