Guest Engagement Specialist
1168 RaceTrac Store Support Centeronsitemid
Posted 4 days ago · via Workday
About this role
RaceTrac Company Overview Job Description: The Guest Engagement Specialist receives and resolves guest service issues in prompt, efficient, and courteous manner. This individual provides exceptional guest service and works with other departments to provide resolutions. The Guest Engagement Specialist provides the ‘WOW’ guest experience, striving to turn all guests into TracFanatics. What You'll Do: Provides the ‘WOW’ guest experience to all guests by ensuring guest service issues are resolved in a prompt, efficient and courteous manner. Receives incoming calls from guests and internal employees via guest service hotlines, emails, and U.S. mail. Answers calls and retrieves messages daily; records each into the appropriate database.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in 1168 RaceTrac Store Support Center. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at RaceTrac
- View →Territory Sales Manager - Midwest1190 Gulf Office
- View →Manager, Special Projects200 Galleria Parkway SE Suite 900 Atlanta, GA 30339
- View →Supply Chain Solutions Analyst200 Galleria Parkway SE Suite 900 Atlanta, GA 30339
- View →Financial Analyst200 Galleria Parkway SE Suite 900 Atlanta, GA 30339
- View →Director, HR Operations and Payroll200 Galleria Parkway SE Suite 900 Atlanta, GA 30339
- View →M365 Platform Engineer200 Galleria Parkway SE Suite 900 Atlanta, GA 30339