Technical Support Analyst I

200 Galleria Parkway SE Suite 900 Atlantaonsitemid

Posted 3 days ago · via Workday

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About this role

RaceTrac Company Overview Job Description: The Technical Support Analyst is responsible for supporting the monitoring and maintenance of the organization’s computer hardware and software. This individual participates in the onboarding, installation, and maintenance of all employee computer systems, while providing efficient customer service to all employees. Up to 10% travel may be required. What You'll Do: Maintain and provide technical support to the company’s computer systems, including, but not limited to: software programs, hardware devices, operating systems, mobile devices, printers, faxing products, and phone configurations. Addresse daily individual user problems and provides solutions in a timely manner.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in 200 Galleria Parkway SE Suite 900 Atlanta. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included

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