Senior Conversational AI Designer

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been shaping and developing the banking system of our country. At Raiffeisen, more than 5,500 employees work together, including one of the largest product IT teams, consisting of over 800 professionals. Every day, we collaborate to ensure that more than 2.7 million of our clients receive quality service, use the bank’s products and services, and develop their businesses because we are #Together_with_Ukraine. Your future responsibilities: Conversation Design Design end-to-end customer conversations for AI assistants across banking use cases. Create dialogue flows, conversation scenarios and response strategies for real-world customer interactions.…