Business Operations Coordinator, CICD Platform & Toolkit Section -CICD Factory Department (RS GSD Div)

Tokyoonsitemid

Posted 1mo ago · via Workday

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About this role

Job Description: About Organization The Global Service Delivery (GSD) at Rakuten Symphony is dedicated to providing high-quality global service solutions that significantly enhance operational efficiency and customer satisfaction. This unit is responsible for managing end-to-end service delivery processes, ensuring that all services are meticulously aligned with client needs and adhere to stringent industry standards. Job Duties We are seeking a highly motivated and detail-oriented Business Operations Coordinator to manage and coordinate international A2P (Application-to-Person) and P2P (Person-to-Person) SMS business operations. This pivotal role will act as the primary contact for aggregators, mobile network operators (MNOs), and other partners.…

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