SRE (Cloud Automation), Cloud Enterprise APAC Section -Cloud Customer Success Department (RS Cloud Div)
Tokyoonsite
Posted 1mo ago · via Workday
About this role
Job Description: About Organization The Cloud Customer Success Department at Rakuten Symphony is responsible for ensuring customers achieve maximum value from their cloud investments. The team provides strategic guidance, technical expertise, and ongoing support to help customers adopt, optimize, and successfully operate cloud solutions. Our Customer Success team is a global team with members located in Japan, India, and the US. The team operates in a matrixed structure with clear reporting lines and cross-functional collaboration. It consists of 40+ members, including architects, engineers, and program managers. Our personnel structure blends senior technical leaders with skilled individual contributors to ensure strong delivery, knowledge sharing, and operational continuity.…
Read the full description on Rakuten Symphony Japan's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, bash, kubernetes
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Tokyo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonbashkubernetes
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