Director, Head of Client Onboarding

Job Description What is the opportunity? RBC Capital Markets (RBC CM) is looking for someone to lead a team with responsibility for ensuring an industry-leading experience for the onboarding of Capital Markets clients. The Director, Head of Client Onboarding will be responsible for managing a smooth experience across all stakeholders and the measurement, delivery, and reporting of client experience across business segments and products. This senior leadership role is responsible for designing, implementing, and overseeing a best-in-class onboarding framework that ensures seamless client experiences while maintaining the highest standards of compliance with regulatory requirements including AML and KYC.…