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RbcHead of Digital Service Strategy
Minneapolisonsitedirector$140K – $230K
Posted today · via Workday
About this role
Job Description What is the opportunity? The Head of Digital Service Strategy is responsible for optimizing workflow efficiency and process effectiveness across RBC's business units, including branches, home office, and client-facing operations. You will be responsible for identifying workflow bottlenecks and process breakdowns, for developing and implementing technology and process solutions that bridge capability gaps between advisor needs and client experience, and for ensuring alignment with RBC's digital transformation objectives.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: express, teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Minneapolis. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
expressteams
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