Customer Support Engineer

Al Khobaronsitemid

Posted today · via Workday

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About this role

Job Description Summary Customer Support Engineer will own the overall Customer Support process in the SABAP region engage with the clients and provide RMA support. Position is reporting to the MENAT Customer Support Leader, coordinating with Applications, Quality, Product Management and Operations teams as required to develop best practices on Customer Support to achieve strategic objectives defined for GA business to be at 100% for Customer Experience Index. Job Description Key Responsibilities EHS , ensure work is conducted in compliance with applicable regulations and encourage accurate employee safety practices Own RMA process in SABAP cluster Operate local KIF Repair facility.…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Al Khobar. We weight your proximity and willingness to relocate.

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