Manager, Customer Support AMER
Austinonsitemanager$10K – $31K
via Greenhouse
About this role
About the Team Miro's Customer Support team is on a mission to help our customers quickly solve their problems so they can get back to creating the next big thing. We provide enterprise-grade support with empathy and passion, and we strive to exceed user expectations by always thinking one step ahead. The AMER Support team is at the heart of that mission. Based primarily out of Austin, Miro's largest US hub, we cover the full Americas region across time zones, working in close partnership with our outsourced Tier 1 team and our global support hubs in EMEA and JPAC. Together, we play as a team to win the world. Mironeers work in a hybrid model, with 2 days a week in our vibrant Austin hub as our baseline.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: miro, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Austin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
miroteams
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