Client Support Representative
Tulsaonsitemid
via Greenhouse
About this role
Summary:
The Client Support Representative (CSR) serves as the first point of contact for customers. The CSR is the first point of contact for all phone calls coming into the bank. The calls will include customer issue’s, balance inquiries, and questions on products and services. The Customer Support Representative must assist customers with their needs while being friendly, courteous, efficient and cooperative.
Essential Duties and Responsibilities:
Provide excellent customer service by handling inbound and limited outbound calls.
Responds to inquiries and determines the appropriate response or direction for the caller.
Responsible for researching and resolving customer inquiries and issues.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Tulsa. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams