Sr Operational Process Analyst
Manilaonsitesenior
Posted today · via Workday
About this role
Key Responsibilities Reporting & Analytics Own and maintain reporting across Power BI, Power App, ServiceNow and SLA availability reporting, including client-ready PDF outputs and automation of recurring Service Management tasks for our UKI Risk Business. Maintain and enhance Power App reporting that uses ServiceNow data to link major incidents to service availability and show performance against SLA commitments. Produce service availability reporting in formats suitable for internal governance and client-facing communication, including PDF outputs used to support customer service reviews. Create and support automation that reduces manual effort for the Service Management team and improves consistency across reporting, data updates, and operational processes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: power bi, jira, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Manila. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
power bijirateams