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RELXCustomer Success Consultant (SME) in Analytical Products
Japanonsitemid
Posted today · via Workday
About this role
Customer Success Consultant (SME) – Analytical Products Are you passionate about helping customers turn research data and analytics into meaningful insights and outcomes? Would you like to combine product expertise with consultative customer engagement to help research institutions maximize the value of Elsevier solutions? About the Team The Subject Matter Expert (SME) team is part of Elsevier Customer Success and brings product and domain expertise across Elsevier solutions. We work closely with Customer Success Managers (CSMs), Sales, SEMs, Product, Support, and Customer Education to address complex customer needs, strengthen adoption and value realization, and support key customer accounts.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Japan. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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