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RELXCustomer Success Consultant (SME) in Software Solutions
London Wallonsitemid
Posted today · via Workday
About this role
Are you passionate about helping research institutions maximise the value of data, analytics, and AI-driven solutions to advance science and research? Do you enjoy partnering with customers and cross-functional teams to deliver measurable outcomes, drive adoption, and shape the future of scholarly research workflows ? About our Team The Subject Matter Expert (SME) team is part of Elsevier Customer Success and brings deep product and domain expertise across Elsevier solutions. We work closely with Customer Success, Sales, Product and Customer Education to support complex customer needs, strengthen adoption and value realization, and support key customer accounts.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in London Wall. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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