R
RELXEvent Support Specialist
Manilaonsitemid
Posted today · via Workday
About this role
The Event Support Specialist is responsible for providing event support for inbound inquiries across all Reed Exhibitions events. This includes handling calls, emails, chats, and other customer inquiries related to registration, general show information, pricing, and other event-related concerns. Key Responsibilities: Event Support & Query Management Handle inbound calls, emails, chats, and social media inquiries from attendees, exhibitors, and conference participants. Provide support for registration, exhibitor portals, pricing, and general show information. Make outbound calls to support registration and increase event attendance. Conduct matchmaking calls when required. Take ownership of customer queries and ensure timely resolution within agreed SLAs.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Manila. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforce