Head of Account Management for UK, Ireland, and Southern Europe

The Head of Account Management – UK, Ireland & Southern Europe is responsible for setting the strategy and execution across a team of Account Managers focused on customer retention, growth and strategic relationship management in the UK, Ireland, Southern Europe and Belgium. The role is accountable for delivering renewal, retention and expansion targets within an established customer base, ensuring customers maximise value from their ICIS investment while identifying opportunities to broaden engagement across the portfolio. Specifically, the role will create the plan, define the resource levels needed and outline the ideal structure.…