Technical Support Specialist I

Oxford Nielsen Houseonsitemid

Posted today · via Workday

About this role

Are you passionate about delivering excellent technology support and helping colleagues get the most from their workplace tools? Would you enjoy working in a collaborative environment where you can develop your technical skills, solve problems, and make a meaningful impact on the employee experience? About our Team You will join TechSquad, part of the End User Computing (EUC) function within Elsevier Technology, reporting to the Technical Support Lead. This team provides onsite, second-line support to colleagues across the business, working closely with our 24/7 global TechDesk, acting as the first point of contact for all end-user IT requests.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Oxford Nielsen House. We weight your proximity and willingness to relocate.

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