Digital Collections Manager
Ikoyionsitemanager
Posted 18mo ago · via Workable
About this role
Strategy & Execution: Develop and implement efficient loan collection strategies tailored to a digital lending environment. Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior. Design and monitor automated workflows and digital touchpoints (e.g., SMS, email, app notifications) for collections. Team Management: Supervise and coach collections officers and agents to meet collections targets. Monitor team performance and provide regular feedback and training. Process Optimization: Leverage technology, including CRM tools, AI, and analytics platforms to track loan delinquencies and optimize collection efficiency. Collaborate with product, tech, and data teams to continuously refine collections processes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Ikoyi. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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