Customer Support Specialist — Spanish-Speaking Markets (Greentech) (m/f/d)
remotemid
via Ashby
About this role
Customer Support Specialist — Spanish-Speaking Markets (Greentech) (m/f/d)
Are you passionate about renewable energy?
Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!
Please note that for this role, C2 Spanish proficiency is required. This is a full-time position and you need to be based in São Paulo.
What You Will Do
- Be the first line of contact for our B2B clients across Latin America, responding quickly and clearly via chat and e-mail
- Own Tier 1 support — handle day-to-day questions like platform access, password resets, onboarding steps and basic how-to guidance…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
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