Senior Problem Management Analyst - contract until Dec 2027

Sydneyonsitesenior

Posted 3 days ago · via Workday

About this role

About the business/role/team The Senior Problem Management team sits within our Technology Service Management function and is responsible for driving service stability, reducing repeat incidents and improving technology resilience across the organisation. This is a Hybrid working environment role: 3 Days Onsite and 2 days' Work from home. Reporting to the Team Leader, Incident & Problem Management, you will join a high-performing team focused on Problem Management practices. Working closely with Technology Support Teams, Service Owners, Change Managers and senior stakeholders, you will investigate recurring issues, identify root causes, drive corrective actions and improve service reliability.…

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2

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3

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4

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5

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