Senior Problem Management Analyst - contract until Dec 2027
Sydneyonsitesenior
Posted 3 days ago · via Workday
About this role
About the business/role/team The Senior Problem Management team sits within our Technology Service Management function and is responsible for driving service stability, reducing repeat incidents and improving technology resilience across the organisation. This is a Hybrid working environment role: 3 Days Onsite and 2 days' Work from home. Reporting to the Team Leader, Incident & Problem Management, you will join a high-performing team focused on Problem Management practices. Working closely with Technology Support Teams, Service Owners, Change Managers and senior stakeholders, you will investigate recurring issues, identify root causes, drive corrective actions and improve service reliability.…
Read the full description on Reserve Bank of Australia's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sydney. We weight your proximity and willingness to relocate.
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teams
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