Sr. Backend Engineer

Summary We are seeking a senior backend engineer to join the Bill Pay production support team, helping keep mission-critical payment services reliable and performant. This role is focused on rapid, autonomous incident resolution, reducing operational friction through automation, and maintaining high availability for payment systems. The position emphasizes practical, hands-on use of AI tools (LLMs, copilots, agents) as productivity accelerators for debugging, code generation, log review, and documentation, while remaining an engineering-first production support role rather than an ML research position. This is an opportunity to shape runbooks and automations that directly improve service reliability and operational efficiency.…