Sr. Customer Success Specialist

US Brightree (Remote Workforce)Remote (US)senior$57K – $77K

Posted 2w ago · via Workday

About this role

Join Brightree Patient Collections, part of ResMed, as a Senior Customer Success Specialist and become a trusted advisor to a portfolio of healthcare customers. In this role, you'll build strong client relationships, deliver strategic guidance, and help customers maximize the value of their billing and collections programs. You'll partner with clients to identify opportunities, solve complex challenges, and improve revenue cycle performance while serving as their primary point of contact. If you enjoy combining customer partnership, financial insight, and problem-solving to drive measurable results, this is an opportunity to make a meaningful impact for both customers and the patients they serve.…

Read the full description on Resmed's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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