Technical Product Support Agent
San Diegoonsite$44K – $47K
Posted 4 days ago · via Workday
About this role
Job Description We are seeking an experienced Technical Product Support Agent to join the Revelyst Golf & Technology platform team. As a Tier 1 Technical Product Support Agent you provide the initial Technical Support contact to the end-user. To identify, research, and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This position reports to the Technical Product Support Supervisor . As the Technical Product Support Agent, you will have an opportunity to: Work with end users to troubleshoot and resolve technology and software issues over the telephone, through email, and via a web-based remote desktop control tool. Work with end users to understand, diagnose, and resolve Golf Data questions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in San Diego. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included