Customer Service Assistant
Kuala Lumpuronsite
Posted 2 days ago · via Workday
About this role
About the Role We are looking for a motivated Customer Service Assistant to join our team at RHB Insurance Berhad. In this role, you'll deliver excellent customer service by handling customer enquiries and policy-related matters accurately and efficiently across multiple service channels. You will also support day-to-day administrative operations while ensuring a seamless customer experience and compliance with service standards. What You Will Be Doing Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Kuala Lumpur. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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