Enterprise Technology Services Specialist

New Yorkonsitemid$104K – $130K

via Greenhouse

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About this role

Role summary The IT Support Specialist plays a key role in managing and supporting the company's IT offices and internal network infrastructure. This role ensures reliable, secure, and user-centered technology services for Ridgeline employees, with dedicated ownership of the New York (in-person support) and Dublin (virtual support) offices. This role requires Level 3 IT support expertise, including using and improving AI bots so they give reliable responses and resolutions to IT issues. The role manages corporate accounts, devices, and office network services, and partners with Security and the rest of the IT Enterprise Workplace team. As the regional IT lead, you'll make sure employees in New York and Dublin get the same fast, high-quality support as every other Ridgeline location.…

Read the full description on Ridgeline's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: javascript, python, bash, rest, iam…

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in New York. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

javascriptpythonbashrestiamjiraconfluenceslackzoomoktaworkdayjson

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