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RightwayhealthcareNavigation: Operations & Management

Client Implementation Manager, Navigation

New Yorkremotemanager$100K$125K

via Greenhouse

About this role

ABOUT THE ROLE: The Implementation Manager is responsible for leading end-to-end client implementations across Rightway's PBM and/or Navigation service lines. This role owns the full lifecycle from kickoff to successful transition into ongoing client success, driving timelines, coordinating cross-functional teams, managing client expectations, and ensuring every implementation is executed with precision and care. At Rightway, going to the ends of the earth for our members and clients is not aspirational; it is the baseline. As an Implementation Manager, you are often the first real experience a client has with Rightway's services. This entails arriving prepared, engaging in proactive communication, and addressing risks before clients become aware of them.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: jira, teams, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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