Customer Experience Assistant

Londononsite

Posted 2w ago · via Teamtailor

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About this role

ABOUT RIXO A rail of vintage dresses. A London flat. Two best friends who wanted to build the brand they couldn't find. That was 2015. Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26. We design for every woman, every occasion, every body. The pieces are meant to be worn, loved, and kept. ROLE OVERVIEW At RIXO, Customer Experience is at the heart of everything we do. As a Customer Experience Assistant, you'll play a key role in creating exceptional experiences that reflect our brand values, building lasting relationships with our customers while acting as an advocate for their needs across the business, through personal, professional and timely responses via phone, email and live chat.…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

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Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in London. We weight your proximity and willingness to relocate.

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Skills in this role

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